Make sure that you have administrator access to your Atlassian account, as the following actions require these rights.

Setting up your Attlassian Account

To successfully connect and use the application Yva.ai Connector for Atlassian JIRA Cloud (US) you need to make sure that:

Installing the app Yva.ai Connector for JIRA Cloud (US)

Install the application Yva.ai Connector for JIRA Cloud (US). The installation must be performed with Jira Cloud administrator rights.

Data source configuration

In your Yva, go to the "Administration - Manage sources" section.

Select the source "Jira" - "Jira Cloud".

Specify the values of all fields and click the "Connect" button.

Users added to the platform from the Atlassian Jira Cloud source will appear no earlier than an hour after the source is connected due to technical features.